Frequently Asked Questions
What file formats do I get?
PDF for printables (US Letter, fits A4 with ‘Fit to page’). PNG for clipart/stickers (300 DPI, transparent). SVG + DXF + PNG for cut files.
How does instant download work?
After payment, you’ll get a download link on the confirmation page and by email. Click to download immediately — no waiting, no shipping.
What size should I print?
All printables are US Letter (8.5×11″). For A4 paper, select ‘Fit to page’ in your printer settings.
What is your refund policy?
Digital products are non-refundable once downloaded. If files are corrupt or you were charged twice, contact us within 14 days at hello@podkawaii.com and we’ll help.
Can I use designs commercially?
Yes, in finished physical products (see Licensing page). You may not resell the digital files.